Effective Date: July 23, 2026
Ready to rep your team? Here’s everything that happens between the moment you hit checkout and the day your gear lands on the doorstep. Since a lot of our lineup is printed or built to order, timing depends on the type of product — so we’ve laid it all out clearly below.
The Journey of Your Order
Each order moves through the same handful of stages before it heads your way:
- Order placed — we’ve got it
- Processing — 1–3 days
- Production — 2–5 days
- Quality check — 1 day
- Shipped & on its way
How Long Until It Arrives
The clock starts the day you order and covers production, inspection, packing and delivery:
- In-stock gear, apparel, print-on-demand pieces and sneakers: 7–12 business days
- Personalized, custom-design and dropship items: 10–18 business days
Holidays and high-volume stretches can nudge these estimates a little longer.
Ways to Ship
- Standard — $7.00 flat: dependable delivery with real-time tracking, worldwide.
- Express — $14.00 flat: jumps the production queue and travels on faster carrier services — the pick for game-day gifts and time-sensitive orders.
The rate is the same whether you’re down the street or across the ocean; international parcels simply need a bit more time on the road.
Following Your Package
As soon as your order is handed off to the carrier, a confirmation email with your tracking number lands in your inbox, and you can watch it move in real time. Carrier scans can take 24–48 hours to start showing up after the first pickup.
Shipping Beyond the US
We ship to fans all over the world. Cross-border orders may spend extra time clearing customs and passing through local postal systems. Depending on your country, customs duties, VAT or import taxes may apply — those are set by your local authorities and are the recipient’s responsibility unless noted otherwise at checkout.
Double-Check Your Address
Give your shipping details one last look before paying. We can’t guarantee a replacement or refund on a parcel sent to an address that was entered incorrectly. Caught a typo? Message us right away and we’ll try to fix it before the order goes into production.
If Something Goes Sideways
Package arrive damaged, or seem stuck in transit? Reach out and we’ll chase it down with the carrier to sort out the best fix. Delays occasionally happen thanks to rough weather, customs checks, peak seasons, carrier hiccups, or other things outside anyone’s control.
Questions About Your Shipment?
Email [email protected] or call +1 (205) 693-8884 for tracking help, delivery estimates or address changes.
