Contact Us
Need Any Help?
We are here to help you with any question.
Frequest Asked Questions
Product
What materials and print quality can I expect?
Our apparel, accessories, home décor, and collectibles are produced to order using premium print-on-demand materials — soft, durable fabrics for clothing and high-resolution 3D all-over and 2D printing that won’t crack or fade with normal use.
Exact materials (cotton blends, polyester, ceramic, and so on) are listed in each product’s description. Since every item is made fresh for your order, colors may vary very slightly from what you see on screen.
How do I choose the right size?
Every apparel and footwear product includes a size chart on its product page. Please compare the measurements against an item you already own before ordering, as made-to-order products can’t be exchanged for a different size once production starts.
If you’re between sizes or unsure, email us at [email protected] and we’ll help you pick the best fit.
Do you offer customization or personalization?
Yes! Many of our items can be personalized with names, numbers, or your favorite team details. The available options appear right on the product page — just pick your team, size, color, and any custom text before adding to cart.
Because personalized items are made specifically for you, please double-check your spelling and selections before checkout. Custom products can no longer be changed once production has started.
Orders
How long will my order take to arrive?
Every order goes through processing (1–3 days), production (2–5 days), and a quality check (1 day) before it ships. After that, estimated delivery is:
- Standard products: 7–12 business days
- Personalized & custom products: 10–18 business days
Standard shipping is a flat $7.00 and Express is $14.00, with the same rates worldwide. Delivery may take a little longer during holidays or peak seasons.
What is your return & refund policy?
Because our products are made to order, we generally don’t require returns. Instead, we offer a 100% refund within 30 days of delivery if your item arrives damaged, lost in transit, incorrect, defective, or significantly different from its description.
Just contact us with your order number and a photo or short unboxing video of the issue. Approved refunds go back to your original payment method, usually within a few hours (your bank may need extra time).
Change of mind, a wrong size ordered after production begins, minor on-screen color differences, and shipping addresses entered incorrectly by the customer are not eligible for a refund.
How can I track my order?
As soon as your order ships, we’ll email you a tracking number so you can follow your package in real time from dispatch to delivery.
Tracking updates come directly from the carrier and may take 24–48 hours to appear after your package is first scanned. If you can’t find your tracking info, contact us with your order number and we’ll send you the latest status.
Payments
What payment methods do you accept, and is checkout secure?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay.
Every transaction runs through PCI-compliant, SSL-encrypted gateways — we never see or store your full card details — and eligible PayPal purchases may be covered by PayPal Buyer Protection. The price you see at checkout is what you pay; any local taxes or import duties are set by your own country.
Can I change or cancel my order after paying?
You can cancel or change your order as long as production hasn’t started yet — just contact us as soon as possible with your order number.
Once an item enters production or personalization, it’s being made specifically for you and can no longer be changed or cancelled. If you spot a mistake in your shipping address, message us right away at [email protected] and we’ll try to update it before your order ships.